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Frequently asked questions

What Datacore does, where we work, how a project runs, and how to get started.

What does Datacore Solutions do?

Datacore is a low-current (ELV) systems integrator. We design, supply, install, commission and maintain IT network infrastructure, audio-visual, data centre, surveillance & security, IPTV, and public-address & fire-alarm systems — as a single integrator, with one handover — for organisations across Saudi Arabia, the UAE and India since 2007.

Where does Datacore operate?

We have offices in Riyadh (Saudi Arabia), Dubai (UAE) and Kozhikode (India), and deliver projects across the Kingdom and the wider Gulf region.

How does a typical project work?

We start on site with a measured survey — not a pick from a catalogue. We then produce a design justified against your operational requirement and the relevant standard, install and commission with our own engineers and documented test results, and provide response-time-backed maintenance and scheduled preventive visits after handover.

What standards do you design to?

It depends on the discipline — structured cabling to TIA-568 and ISO/IEC 11801, public address and fire alarm to EN 54, and so on. Every design is justified against the relevant standard and your operational requirement, then commissioned with documented test results.

Can you handle the IT, AV and ELV scope on one project?

Yes — delivering network, audio-visual, security and life-safety systems as one integrator with a single handover is our core strength. Our One World International School (OWIS) Riyadh campus is a full example: network, Wi-Fi, access control, classroom AV and an auditorium, all by one team.

Do you provide maintenance and support after installation?

Yes. We offer Annual Maintenance Contracts (AMC) that combine preventive maintenance, proactive monitoring and response-time-backed technical support, plus full-time staffing options for on-site cover.

Which manufacturers do you work with?

We partner with leading global manufacturers — including Cisco, Aruba, Axis, Bosch, Crestron, Extron, Q-SYS, Shure, Honeywell, Hikvision, Samsung and more — and select equipment to fit the requirement, not the other way around.

What kinds of organisations do you work with?

Education, government and enterprise clients, among others. Recent case studies include One World International School and Prince Sattam bin Abdulaziz University (education), TAQEEM (government) and the Arab Open University auditorium.

How do I request a quote or consultation?

Use the contact form to tell us the building and the stage you are at, or build a request from our product catalogue. We reply within one working day.

Have drawings? Send them over.

Share a BOQ, a schedule of materials or a set of drawings and we will come back with a priced scope and a programme. If you are earlier than that, we will do a site survey.